Account Administrator - GPO Accounts

Overview:

The GPO Accounts Administrator is a crucial role within our organization, responsible for managing and coordinating all aspects related to Group Purchasing Organizations (GPOs). This role ensures accurate reporting, maintains relationships with key contacts, and supports various internal teams to optimize our engagement with GPOs. The ideal candidate will be detail-oriented, possess excellent organizational and communication skills and have extensive experience with Excel.

Key Responsibilities:

Monthly GPO Reports:

• Prepare and submit monthly reports for various GPOs and special accounts.
• Process invoices and administrative fees associated with GPO accounts.

Strategic Responsibilities:

• Serve as primary contact between GPO and Inpro field representatives and customers.
• Manage marketing opportunities and additional programs with each GPO partnership.

Account Maintenance:

• Download, edit, and publish monthly GPO membership rosters
• Complete activation and deactivation requests for each GPO.
• Perform account maintenance for GPO accounts in Salesforce, ensuring data accuracy and completeness.
• Oversee and update landing pages and microsites for all GPO accounts with current and relevant material.

Product Management:

• Review contracts to ensure new or discontinued products are appropriately reflected in product listings.
• Coordinate with management to review and process GPO contracts.

Qualifications:

• Bachelor’s degree preferred.
• Proficiency in CRM systems, particularly Salesforce.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
• Must be team-orientated with all internal and external customers, providing the highest level of support as necessary to meet/exceed the needs of GPO customers.
• Interact positively and professionally with all internal customers/departments.
• Make effective decisions in a timely manner to satisfy both internal and external customers.
• Maintain high levels of accuracy and proficiency.
• Meet or exceed customer expectations.
• Clear and effective verbal and written communication skills.
• Ability to handle several tasks simultaneously.
• Ability to work independently with little supervision.

Work Environment:

• This role is based at our Muskego headquarters.
• Standard office hours with flexibility as needed to meet deadlines and manage critical tasks