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Project Coordinator - Endurant

Posted: 11/06/2022

Join a Milwaukee Journal Sentinel Top Workplace hall of fame company, 13 years in a row! Maybe it’s our focus on employee development, maybe it’s the generous time off, or just that we are an Employees First company altogether (check it out), but there’s a reason why you’ll find most of our employees have made Inpro their career, not just a job.

We are currently seeking a hard-working, team oriented individual to help support our sales efforts in our Endurant Division. Our Project Coordinators are responsible for ensuring Customer Delight in all customer interactions. 

Primary Duties are as follows:

  • Taking and initiating all direct customer calls relating to the following: order status, order clarification, expected ship dates, shipping information including proof of deliveries and tracers; expediting, partial shipments, extended lead times and backordering of customer orders per customer request.
  • Responsible for all customer orders generated by sales during entire order process, including data entry, review, calling customers for additional or missing information and order changes.  Clarify Purchase Orders.
  • Prepare bids, quotes and submittals
  • Generate sample requests for customers, inside and outside reps.
  • Work with manufacturing group to expedite any order. 

SBU/Departmental Responsibilities:

  • Interact positively and professionally with all internal customers/departments
  • Utilize time management skills to maximize timely resolutions to customer issues
  • Actively support and contribute in cross promotion of all InPro Products and new product launches
  • Make effective decisions in a timely manner to satisfy both internal and external customers
  • Maintain high levels of accuracy and proficiency
  • Dependability
  • Clear and effective verbal and written communication skills
  • Ability to handle several tasks simultaneously
  • Ability to work with little supervision

Specifications:

  • High school diploma or equivalent
  • Knowledge of Inpro products is a plus
  • Ability to handle all types of customers and maintain a positive relationship
  • Strong oral and written communication skills
  • Ability to work well under pressure and deadlines
  • Ability to operate general office equipment
  • Computer knowledge

 

 

 

 

 

 

 

 

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