Online Fulfillment Team Member
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Here at Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy working in a physical and fast paced manner, this role is for you!
The Online Fulfillment Team Member will provide a friendly customer experience through timely execution and fulfillment of online orders. The Team Member will be responsible for locating merchandise for online customer orders in both the backroom and on the sales floor.
- Fulfill Buy Online Pickup in Store (BOPIS) orders within a four hour timeframe to ensure customer satisfaction.
- Ship Pick Pack and Ship (PPS) orders within a two day timeframe unless specifically marked for next day delivery service.
- Properly prepare and pack customer orders for shipment using correct materials in a timely manner.
- Properly organize, stock and fulfil layaway orders.
- Provide outstanding service to customers by maintaining attention to detail and completing assigned work in a timely manner.
Education/Experience:
Qualifications
Behaviors
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion: Inspired to perform well by the completion of tasks
Education
Preferred
High School or better.
Fleet Farm is an equal opportunity employer
- High School Diploma or GED preferred.
- Ability to be certified to operate a forklift and other material handling devices.
- Able to lift and move 50 pounds or more on a regular basis and climb ladders.
- Warehouse environment can expose temperature fluctuations (hot/cold), noise, dust, and uneven walking surfaces.
- Ability to work a flexible schedule to meet the needs of the business. Includes nights, weekends and holidays.
Qualifications
Behaviors
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion: Inspired to perform well by the completion of tasks
Education
Preferred
High School or better.
Fleet Farm is an equal opportunity employer
