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Network Technician

Posted: 11/06/2022

Primary Duties:

  1. Install, maintain, and administer the corporate local and remote access environment.
  2. Setup, maintain, and administer remote work hardware and software environments.
  3. Assist the senior network engineer with maintaining and administering the corporate network.
  4. Assist the network technician by providing tier two support.
  5. Assist with corporate networking projects and initiatives as assigned.

Key Responsibilities:

Must demonstrate the following qualities:

  1. Possess a working understanding of Cisco products and related systems.
  2. Possess a detailed understanding of networking, switching, and routing.
  3. Possess a detailed understanding of HP laptop and server hardware.
  4. Possess a detailed understanding of Microsoft Server and desktop OS installation and maintenance.
  5. Possess a working understanding of Microsoft System Center Configuration Manager and Intune.
  6. Possess a working knowledge of Endpoint Detection and Response (Carbon Black)
  7. Possess a working understanding of IT support best practices.
  8. To meet or exceed customer expectations

Job Specifications:

  • A degree in an Information Technology field from an accredited four-year college or university is preferred.
  • Cisco CCNA or above is preferred.
  • Must possess good communication and people skills.
  • Must be able to work effectively in both an independent and team-oriented environment and be able to easily move between them daily.
  • Must possess a strong understanding of technology concepts and how to apply them to a business entity.

Job Relationships:

  • Will report directly to the Manager of IT Operations and indirectly to the CIO.
  • Will need to work closely with all members of the IT Staff daily.
  • Will need to work well with all departments and all Inpro employees in providing technical support as needed.
  • Will need to interact professionally with all companies and individuals outside of Inpro Corporation who are working in some capacity with the IT Department.

Authority:

  • Will have the authority to work independently on all problems, projects, and other assignments officially assigned to him by the Manager of IT Operations and the Senior Network Engineer.
  • In absence of CIO or Manager of IT Operations, they will have the authority to take what corrective action they deem necessary within the framework of their primary duties.

Benefits:

  • Health insurance
  • Dental insurance
  • 401(k) with 25% company match
  • Flexible spending account
  • Tuition reimbursement
  • Generous paid time off
  • Employee assistance program
  • Vision insurance
  • Employee discount
  • Life insurance
  • Referral program

 

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