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Lead Banquet Server

Posted: 03/26/2023

Job Summary:
The purpose of the Lead Banquet Server is to organize and coordinate the set-up, service and breakdown for all food and beverage functions; maintains communication with meeting planners ensuring complete guest satisfaction; in charge of proper training of servers.
Lead Banquet Server Responsibilities:

  • Review any changes of Banquet Event Order’s (BEO) including, guarantees, times, set-up requirements, checking with banquet Captain, Co-Captains, and event planning manager for any last-minute opportunities. Check function room for cleanliness, proper signage and making sure it is damage free.
  • Conducts event stand-up, reviewing any general information for servers, along with pre-meal briefing and uniform inspection. Post end of shift side duties.
  • Inspects table place settings, including table linen, silverware, china, glass, and condiments for correct placement by servers and to ensure that each element is clean, undamaged, and attractive.
  • Responsible for proper setting of buffet tables and other food service tables used for catering functions.
  • Sees that all functions take place on time and according to plan. All rooms are to be ready ahead of scheduled time and ready to receive guests. Responsible for all servers on the floor and supervises service received by guest throughout each function assigned. Staff is ready at attention 15 minutes before start time.
  • Supervises clearing and post function clean up. Checks servers out, making sure that function rooms, back hall and storage areas are neat and clean, and equipment is cleaned and stored properly.
  • Ensure that a high level of sanitation and cleanliness is maintained before, during and after each shift.
  • Other duties as assigned.
  • Maintain atmosphere, cleanliness and staging of the back kitchen area.
  • Participate in a culture that is based on positive attitude, open communication and conversation that promotes team building, a rewarding atmosphere and a high level of morale.
Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
Education and Experience:
High school diploma or equivalent.
At least one year of experience in banquet or catering service required.
Great time management and multitasking abilities
Physical Requirements:
Must be able to stand for long periods of time, lift and carry items such as food trays and equipment and perform other duties needed.
Must be able to lift 20 pounds at times. 
Must be available to work long hours, weekends, evenings, and holidays.

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