Customer Service Lead
Do you enjoy serving customers, mentoring others, and enacting processes to ensure customers are receiving the best possible customer service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!
The Customer Service Team Lead is responsible for overseeing Front End floor operations including all Customer Service, Cashier activities, cart retrieval and front-end housekeeping.
- High School Diploma or GED or equivalent experience required.
- 2+ years of retail management or supervisory experience preferred.
- Proven ability to lead, coach and build relationships in an environment of fast change.
- Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
- Demonstrated ability to act decisively in implementing solutions.
- Fleet Farm is an equal opportunity employer.